Privacy

Last updated 8 November 2026

Who looks after your information

Avero Brands Ltd (trading as The Postmarkery), Earlsdon One, 53-55 Butts Road, Coventry, England, CV1 3BH, is responsible for your personal information. Email hello@postmarkery.com with any questions.

What we collect

• Your order: the names and details you ask us to print, the designs and quantities.
• Delivery and contact details: your name, delivery address and email, and your phone number if you give it.
• Payment: handled by Stripe. We see that you've paid, but not your card details.

How we use it

• To print your labels, post them, and email you about your order (to fulfil our contract with you).
• To keep order and tax records, as the law requires.
• We don't send marketing emails unless you've asked us to, and we never sell your information.

Who we share it with

• Stripe, to take payment.
• Cloudflare, which hosts our website and order system.
• Royal Mail (and any label service we use to buy postage), to deliver your order.

Some of these companies may process information outside the UK, with the safeguards UK law requires.

How long we keep it

We keep order records for 6 years for tax and accounting, then delete them. The names printed on your labels are kept with the order for the same period so we can reprint if something goes wrong.

Cookies

We don't use advertising or tracking cookies. Your basket and any pack you're building are saved in your own browser so they're there when you come back. We use Cloudflare Web Analytics, which counts visits without cookies.

Your rights

You can ask for a copy of your information, ask us to correct it, or ask us to delete it where we don't need to keep it. Email us and we'll reply within one month. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.